{"id":61856,"date":"2020-01-30T07:20:11","date_gmt":"2020-01-30T07:20:11","guid":{"rendered":"https:\/\/tzougaris.gr\/oroi-kai-proypotheseis\/"},"modified":"2021-04-23T07:44:07","modified_gmt":"2021-04-23T05:44:07","slug":"oroi-kai-proypotheseis","status":"publish","type":"page","link":"https:\/\/tzougaris.gr\/en\/oroi-kai-proypotheseis\/","title":{"rendered":"TERMS AND CONDITIONS FOR THE SALE OF PRODUCTS"},"content":{"rendered":"

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[vc_column_text]TERMS AND CONDITIONS FOR THE SALE OF PRODUCTS
\nMerchant ID
\nGCR No.: 020344830000
\nCompany Name: TZOUGARIS DIMITRIOS son of EMMANOUIL
\nTIN: 058693263
\nPrefecture: Kavala
\nMunicipality: Kavala
\nCity: Kavala
\nAddress: OMONOIAS Str.
\nNumber: 42
\nPostal Code: 65302
\nThese terms refer to sales made through the website www.tzougaris.gr, as well as by phone.
\nThe terms may be amended without prior notice to consumers. In any case, the amended terms will not apply retroactively. This website is aimed at consumers and professional traders.
\nTerms of sale
\nContract preparation time
\nFrom the selection of the electronic button “Order with Payment Obligation”
\nPayment Methods
\nCredit\/Debit Cards
\nBy using cards on our website to make purchases you declare that you have the right to use them.
\nCash on Delivery
\nBank Deposit
\nVia the PayPal electronic payment platform
\nDefects<\/strong>
\nThe company shall be responsible and the consumer shall not be charged for the return of products in case the products received by the consumer are defective.
\nIf there is a defect, then the consumer must within five (5) business days from the receipt of the product send by email photos of the defective product to process its return.
\nReturns (due to defect) without following the above procedure will not be accepted except in cases of withdrawal.
\nWrong shipment<\/strong>
\nIf the wrong products are shipped compared to those ordered by the consumer, the Company shall undertake the obligation to cover the costs of returning the wrong products and to send the correct ones.
\nIf the products desired by the consumer are no longer available for sale then the money for products that were sent incorrectly will be refunded within seven (7) days of receipt.
\nIt is presumed that the wrong shipment of products has not taken place if 14 days have passed from their receipt by the consumer or another person that was demonstrated for their receipt.
\nOrder modification
\nYou can only modify your order in the following ways:
\nBefore shipping with the courier company:
\nBy phone
\nVia email
\nAfter the shipping with the courier company:
\nOnly after prior consultation with the company and with its consent
\nUpon receipt of the product:
\nIf an issue of fit of the products arises only after prior consultation with the Company and with its consent.
\nOrder Cancellation<\/strong>
\nTo cancel your order send us an email or call us stating your personal details and your order number.
\nIf your order has already been delivered to the courier company and you wish to cancel the order, please refuse to receive the package and inform us as soon as possible by phone or email providing your personal details and your order number.
\nDiscounts \/ Gifts \/ Promotions<\/strong>
\nThe Company from time to time performs various promotional activities such as discounts, gifts with purchases, etc. These promotional activities can also take place on social media or through search websites.
\nIn any case, the only correct representation of the prices and products of the Company is the one provided through this website.
\nLiability of the carrier<\/strong>
\nAt the stage of your pre-contractual briefing, you will be provided with options for the delivery of the products you ordered.
\nThe options provided by the company for the delivery of the products shall include the collection from store or the shipment by courier service.
\nThe company shall undertake the risk of transporting the products only until they are delivered to the consumer.
\nThe risk shall be transferred right from the beginning to the consumer if another courier is indicated to the company.
\nIn any case, the Company shall not be responsible for possible defects in the system of displaying the course of the products’ transport maintained by the courier.
\nDelivery Times<\/strong>
\nThe Company shall make every effort for the fast processing of orders.
\nThe Company shall not be responsible for delays due to the courier and especially in cases of unpredicted circumstances and force majeure.
\nThe Company shall be obliged to deliver the products to the consumer within 30 days from the receipt of the order.
\nDelay in order processing
\nOrders that include products that are indicated on the website as available will be processed immediately.
\nOrders that include products that are indicated on the website as available “upon order” will be processed after informing the consumer about the period of time that the product is expected to be available.
\nIn this case, if a payment has been made by electronic means and the consumer wishes to cancel the order due to the waiting time, the money will be refunded to the consumer within five (5) business days in the same means of payment used to place the order.
\nOrders that include products that are stated to be available on the Website and products that are stated to be available “upon order” will be executed after the last product is available for shipment.
\nIn this case, the consumer may choose to separate the order by assuming the additional shipping costs for the shipment of the “unavailable” product as soon as it is available.
\nOrders placed on business days until 12:00 local time in Greece will be processed on the same day.
\nAll other orders shall be processed the next business day.
\nHolidays shall be those that apply to Greece and the headquarters of the Company.
\nThe Company shall reserve the right to process orders at different times as well.
\nStock update<\/strong>
\nProduct availability on business days from 15:00 to 10:00 of the next day, weekends, national and local holidays may not be accurate.
\nAccuracy of Technical Specifications<\/strong>
\nThe company shall not be responsible for any inaccuracies in the description of the technical specifications of the products, i.e. in their weight, composition, dimensions and color.
\nThe company shall not be responsible for any discrepancy between the available image of the products and their actual technical specifications.
\nBefore completing each order, please check the description table of the technical specifications of each product or contact the company directly.
\nIf you provide your own specifications \/ dimensions or special technical characteristics you shall be responsible for their accuracy.
\nConsumer Rights<\/strong>
\nWithdrawal
\nYou shall have the right to withdraw from the sales contract within 14 calendar days without providing any explanation.
\nThe right of withdrawal shall not apply for orders placed with a special order \u2013 i.e. for products that are not ready and are manufactured according to your instructions \/ requirements.
\nThe right of withdrawal shall not apply in case the product has been used, worn, altered or modified. You must return the product in the package in which it was sent to you, with all its accompanying documents, such as instructions for use, warranty and receipt \/ purchase invoice.
\nThe withdrawal period shall expire 14 calendar days from the next day you acquired or a third party other than the courier and designated by you acquired the physical possession of the latter good.
\nIn order to exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract with a clear statement by fax or e-mail addressed to the Company.
\nYou may use the attached model of withdrawal form, without this being mandatory.
\nYou may also fill in and submit electronically the withdrawal form or any other clear statement from our website www.tzougaris.gr. If you use this feature, we will send you a confirmation of receipt of your withdrawal on a durable medium (e.g. email) without any delay. To meet the withdrawal deadline, it is enough to submit your statement on the exercise of your right of withdrawal before the withdrawal period expires.
\nConsequences of withdrawal:
\nIf you withdraw from this contract, we will refund all the money we received from you, including delivery costs (excluding additional costs due to your choice to use a delivery method other than the cheaper standard delivery method we offer) without undue delay and definitely within 14 calendar days from the day we will be informed of your decision to withdraw from this contract.
\nWe will perform the above refund using the same means of payment that you used for the original transaction, unless you have expressly agreed to something different; in each case, you will not be charged for such a refund.
\nWe shall have the right to delay the refund until we receive the goods back or until you provide proof that you have returned the goods; whichever happens first.
\nCompany Rights<\/strong>
\nThe content of this website (including texts, graphics, images, photographs and software) shall constitute the intellectual property of the Company.
\nNo content of this website may be republished and in general reproduced and retransmitted, partly or in whole, stored in a database, retransmitted in electronic or mechanical or any other form, in the original or in translation or other adaptation and modification of its form, content and appearance, without the written permission of the Company.
\nThe presence of the material on the website should in no way be construed as a transfer or concession of a permit or right to use or exploit it.
\nPersonal Data Protection Policy <\/strong>
\nAs described on the website.
\nBy filling in personal data on this website, you declare that you have the authority of this individual to provide them to the Company.
\nElectronic Dispute Resolution<\/strong>
\nThe Company shall support the alternative dispute resolution through the European Union’s extrajudicial platform: https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home2.show&lng=EL
\nCode of Consumer Conduct for E-Commerce<\/strong>
\nJurisdiction<\/strong>:
\nThe courts of Kavala shall be competent for resolving any dispute.
\nApplicable Law:<\/strong>
\nApplicable law shall be the Greek.[\/vc_column_text]<\/div><\/div>[vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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