Change or Return a product

In case you wish to change or return the product, the shipping costs are 5 € and will be charged to you.

Shipping information:



TEL. 2510228410

The preferential charge of 5 euros concerns parcels that we accept with a recipient charge and only from the courier company ELTA courier.


In case of product change it must be of equal value or higher and shipping costs will be borne by the customer.

Please contact us at 2510228410 before changing a product.


You have the right to return the products you bought, free of charge and without having to tell us the reason why you want the products returned, within 14 calendar days from the date you receive the products. In this case, only the direct cost of returning the products is borne by you. Which will be deducted from the money that will be returned to you.

1: Returns are only accepted if the products you wish to return are in the same condition in which you received them, ie without having been unsealed or tampered with, along with the retail receipt or invoice.

2: The product has not been worn beyond the test.

3: The product labels have not been removed or damaged in any way.

4: No parts have been removed from the watch bracelet or any modification has been made to it.

5: Caution for Smartwatch watches in case of activation the return of the product can not be accepted.

To avoid your own inconvenience, it is good to carefully check at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg broken goods, wrong type, etc.) .

For your wish to return the products you bought to us please contact us at tel: 2510228410 or send us an e-mail at

In case of return of the products and depending on the way you choose to pay for your order and on the other hand the way in which their return will take place, your refund will be completed within 7 days from the date we receive the products.

In case of purchases made with a special order (eg Wedding Rings, Single Stone or Ring that has been modified in your number) there is no right of return except to change the size if it is possible and at the financial burden of the customer.

Please contact us before returning a product.


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